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TERMS & CONDITIONS

Terms and Conditions of use for  Kirkwood Dog Activity Field

 

  Remember, there is always a member of staff on site so please do not hesitate to ask if you require any help, no matter how trivial, we are here to assist you.

Hand sanitiser and gloves are provided for anyone requiring them.

  Arriving & leaving: Bookings start on the hour. Please be mindful of the time so to allow the next user their full allocation of time. Please be polite and do not enter the field while somebody else is in it. 

 Please bring your own Water bowls, we do supply fresh bottled water daily, however, please feel free to bring your own.

 

FIELD HIRE

Regular Terms

Kirkwood Dog Activity Field is intended to be a fun place, but it must also be safe. By using the facilities you agree to the following Terms of Use. 

1.   Please collect and  pick up dog waste, rubbish or toys. If you find anything left by a previous user,  please  make a member of staff aware. Leave 5 minutes at the end of your session to check the field is clear. 

2.   Bookings start on the hour. Please leave promptly at the end of your session. 

3.   Dogs must be up to date with vaccinations or Titer tested and regularly treated for flea, tick and worm prevention. The kennel cough vaccine is advisable but not obligatory.

 

Use of the field is entirely at your own risk. Kirkwood Ground Care Ltd accepts no liability for the death of or any injury of any person or dog, or for damage to any property. Kirkwood Ground Care Ltd also accepts no liability for any losses, claims, actions, damages, costs, expenses or other liability incurred whilst onsite. Yours and your dogs' behaviour and actions are your sole responsibility and no claim can be made against Kirkwood Ground Care Ltd.

You are liable for any damage caused inside and outside of the field by you, your dog(s) or any person in your party. All dogs must be covered under their own third party insurance (public liability insurance). This is usually included in your pet insurance.

We are located in a rural setting amongst working farmland. Kirkwood Ground Care Ltd may not be suitable for all dogs due to the proximity of livestock (horses etc.), sounds of neighbouring farms,  Please assess the suitability for your own dog or contact us for more information.

You must download print and sign a copy of the Terms of Use and bring them to your first Session. If you do not have a printer, do not worry, we have copies available on site for you to sign.

 

Please do not enter the field while somebody else is in it. 

If the previous appointment is still in the field when your booking starts, please inform a member of staff.

Once the field is vacated, please enter through the pedestrian gate into the ‘holding area’ before opening the second gate to access the field. Dogs should remain on a lead until they are securely in the field, with the gates closed behind them. On leaving the field, please always lock the inner gate, even if someone is waiting to come in. 

 

ETIQUETTE 

Kirkwood Dog Activity Field is a safe and peaceful retreat for everybody. Please give people and dogs plenty of space. 

Please use the bins provided on site.

If dogs wish to dig, encourage them to use the digging pit provided. Any holes dug outside of the pit must be refilled and reported to a member of staff.

If you wish to share your slot with friends it is your responsibility to ensure that they read and agree to these Terms of Use. Please ensure that all dogs get along before bringing them to the facility.

Please wear sensible footwear and clothing for the conditions

 

EQUIPMENT

Kirkwood Ground Care Ltd is not liable for any death, damage, injury or loss to any person or animal while using the facility or the equipment within it, or to any third party as a result of any person or dog.

Dogs under 18 months old are restricted from using the height equipment due to their developing growth plates.

Before using the facility or the equipment within it, visit the vet to ensure that dogs are physically fit and strong enough to perform activities.

Do not use equipment in wet or icy conditions as surfaces become slippery.

Dogs must never be picked up and placed on obstacles. When using equipment above ground level dogs must wear a harness so that they can be supported during the exercise.

Never push dogs to do anything that they are not physically or mentally capable of. Allow dogs to go at their own pace and always let them choose whether they want to do it or not. Ensure dogs warm up properly first.

The equipment is for canine use only, not for human adults or children to climb on.

 FIELD FENCING

No climbing on the fence whatsoever, even if a toy or ball is stuck, please inform us and we will remove it safely.

Although we have made every effort to secure the field and we will be inspecting and maintaining the fence regularly, holes or other damage to the fence may occur from time to time due to several reasons including digging by dogs or other animals, falling trees or branches, and general wear and tear. If you become aware of any issue with the state of the fence, please let us know immediately so that we can make other users aware and so that we can fix it as soon as possible. We cannot, however, take any responsibility for any dog escaping the field whether this is through a defect in the fence, and regardless of whether we have notified you in advance or not. You must keep an eye on your dog at all times-they are your responsibility.

HEALTH & WELFARE

Do not bring your dog to the field if they are or have been unwell in the last 48 hours. Doing so could be harmful to other dogs.

Never leave dogs unattended in the field.

Please monitor the weather forecast and assess whether you and your dog will be comfortable in the weather that is forecast for your session. We are an outdoor facility exposed to the elements; in winter the ground will be muddy and slippery, if it’s sunny it will be hot. We strongly advise you to cancel your appointment 24 hours in advance if the weather is not suitable for you.

When booking autumn and winter appointments search ‘sunset time + date’ online to check daylight hours. You may need to bring a torch.

 

 

CANCELLATIONS & AMENDMENTS

Cancellations and amendments must be made 24 hours in advance of the scheduled booking.

 

PRIVACY

Kirkwood Ground Care Ltd is committed to ensuring that your privacy is protected. We hold your personal information in order to provide you with a service and for internal record keeping. Your name is needed to track payments. If you opt in to receive news updates from us you have the option to opt out at any time. We will never pass your information to any third party. By processing your booking and indicating that you would like to receive further information from us, you consent to us using your personal information in the above ways. 

 

PRICES

The standard booking fee covers 1-3 dogs; additional dogs are charged at £2.50 per dog up to a maximum of 7 dogs.

 

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